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Contact support

Who can do thisEveryone.Phone~3 min

Done when: your message has been sent to the i-Catholic team.

  1. Open «Contact» in «Menu»

    Tap the Menu tab, scroll to the bottom and tap Contact.

    Bottom of the Menu tab with the «Contact» row circled in red
    Tap the image to see it larger

  2. Choose a topic and fill in the form

    Choose a topic (for example Technical Support, Feedback, Cooperation), then fill in Your Name, Email Address, Phone Number and Message.

    The Contact form with Select a topic, Your Name, Email Address, Phone Number and Message fields
    Tap the image to see it larger

  3. Tap «Send»

    Tap Send. Seeing «Your message has been received. Thank you, we will reply soon.» means it has gone.

    The confirmation «Your message has been received. Thank you, we will reply soon.» after sending
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How to get help faster

Say clearly: the parish name (if relevant), which screen you were on, what you were doing when the problem happened, your device (iPhone, Android or computer) and the email of the account you sign in with. One sentence for what you wanted to do and one for what happened is enough.

The admin site has no contact page. Use Contact on the phone, or email support@i-catholic.org.

Something went wrong?

It says sending failed

Try again in a few minutes. If it still fails, email support@i-catholic.org.

My request for a management role has been waiting a long time

Usually the parish has nobody on the system to approve it. See I cannot find an item, section «Request a role from the phone».

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